Restaurant/Retail Operations Manager

Shawn Stimson Sacramento CA. (808) 640-7242 shawnstimson@ymail.com Restaurant & Retail Operations Manager Fifteen years accumulated business experience and drive in 8-10 million dollar high volume venues. Diverse cross-training in all departments; easily able to interact and exceed standards set in: merchandising, inventory product control, hiring, training and managing employees. Delivers on-target solutions to optimize year end budgeted goals. Balanced and even temperament; able to’ put out the fire’. Key accountabilities: • Front and back of house operations • Facility Management • P&L Accountability • Unparalleled Guest Service • Vendor Inventory Management • Models and creates winning teams • Safety, Sanitation and Quality control • Hiring and Training Employees • Development and implementation of promotional merchandise displays • Ability to meet and exceed sales, customer service and loyalty standards • Diverse experience in sales and marketing, public relations and special events Professional Experience Hard Rock Café International – Kona Hawaii, Tahoe CA, Seattle WA Operations & Retail Manager in all three locations; 2003-2012 Micros POS system, Cisco, Microsoft Word 7 Education and Certificates University of California, Santa Cruz, CA BA in Anthropology West Valley JC, Saratoga, CA AA in Marine Biology Operations Manager Training 2003 Hard Rock Café International Stephen Covey Training; Orlando FL Certificate 2004 ServSafe Certificate: 2003-present Food Safety Manager Certified: 2003- present

Assistant Buyer

Sacramento, CA