Rss

Contact_user

Jacques F

Customer Service Representative

Occupation:

Customer Service Representative

Location:

Nashville, TN

Education Level:

High School/GED

Will Relocate:

YES

CollapseDescription

To obtain a responsible and challenging position with advancement potential. ARES OF EXPERTISE * Excellent customer service * Data Entry * Scheduling * Payment Processing * Healthcare Administration & Scheduling * Strong Communication Skills * Proficient in Microsoft Word, PowerPoint, and Excel * Proficient in Internet Applications including Social Network Sites * HIPPA Rules and Regulations * CPR/First Aid Certified Work of experience August 2015 - July 2016: Acceptance Auto Insurance, Nashville, TN * Total Loss Adjuster * Processing total loss claims * Issuing payments * Providing customer service and customer care * Perform daily record keeping (i.e. rental vouchers, payment logs) September 2013 - 2015: Elldee Inc, Nashville, TN * Direct support to staff * Working with people and children with disabilities * Perform daily record keeping (i.e. data collection, daily logs). Exchange information with next shift and/or with support staff. * Implement OSHA regulations * Teach self-medication skills according to DMR regulations, and when appropriate supervise in medication administration * Handle emergency situations appropriately, (according to MHA and DMR policies). Utilize crisis interventions when necessary. January 2011 - July 2013 : Kobbys Auto Sales, Nashville TN * Administrative Assistant Duties: * File documents - car titles, bills of sale, receipts, shipping documents * Set up promotional displays * Receive car payments and call customers to remind them of payments * Meet with part dealers and negotiate price and availability * Maintain customer information in the dealership database * Maintain accounts payable for customers on financed cars * Maintain log for issue of temporary tags * Purchase supplies * Deliver and/or receive car parts dealers * Produce monthly reports * Help process title documents at TN DMV * Answer and make phone calls. * Greet customers and help answer their questions

Right_template4_bottom

CollapseAccomplishments

Highlights:

Left_template4_bottom

CollapseKeywords

Left_template4_bottom