Description
Accomplishments are demonstrated through a path of increasingly responsible positions. Selected Achievements Management and Operations * Managed several NJ stores with an annual sales volumes ranging from as high as $35,500,000. * Daily performance reviews of up to 175 associates, managed, coached, and developed 10 -25 associates to several department managers, shift supervisors along with 5 assistant store managers promotion to store manager status. * Utilized training strategies of teach, learn & observe to give new trainees more independence/creativity, improve self-esteem, store morale, and productivity which shows them how teamwork yields positive results. * Responsibilities also included performance appraisals for all store staff, and management trainees by developing performance goals and guiding team members through meetings where strategies were planned to achieve daily objectives/goals. * Increased yearly sales +2% through coaching and cross training all associates for various store functions based on segregation of duties * Developed and implemented in store promotional programs and tie-ins using a variety of product mix and merchandising strategies thereby Increasing sales in stores/departments by +1.5% - +3% over previous year's * Increased sales with best selling products by working directly with suppliers to support product availability/variety. Accountability to Team Performance * Prepared associate schedules, department budgets, weekly sales forecasts and developed marketing plans that consistently reached departmental budgeted bottom line goals. * Tracked weekly/monthly/quarterly performance in the areas of sales, expense controls, and gross profits. Conducted weekly meetings to make adjustments where necessary, allowing department managers to consistently meet or exceed expectations. * Promote the team environment and shared accountability for the customer relationship and responsible for sharing client interaction with team members. (customer feedback/surveys) * Working side-by - side assisting associates in accomplishing daily company/team goals. Results Oriented * Established deadlines for achieving the assigned performance standards and objective results, thereby helping associates understand the importance of proper time management. * Coordinated with vendors and marketing departments to achieve maximum effectiveness and bottom line results. Partnered with vendors on unadvertised mid week specials. * Communicated marketing strategies, merchandising concepts, new product introduction as new items were cut in via Plan-O-Gram resets. (keeping up with plan-o-gram sets up to date - seasonal changes and special pricing) * Managed marketing in regards to center store/perishable departments with in store signage indicating specials or new items. Decision Making/Creating Strategies * Identified the variances between projected sales and actual results. Implemented decisions necessary to reverse any negative trends through inventory control and quality results. * Created a visual sales board to help the team understand the key components of business finances, sales growth, profitability and future planning.
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