Motivated, dependable, results-driven medical billing / office manager with 20+ years of relevant experience, related proficiencies and an extensive background in the healthcare industry. Detail-oriented and technically skilled professional with the ability to manage multiple projects and tasks. Excel in resolving employer challenges with effective solutions, systems and process management that increase efficiency, customer satisfaction and the bottom line. Demonstrated leadership qualities with experience in staff supervision and training. Computer proficient in medical management software and Microsoft Office (Word, Excel, Access, PowerPoint). Medical Billing & Coding - Office Management - Policies & Procedures - Quality Assurance - Budgeting Patient Registration - Revenue Enhancement - Insurance Authorizations - Vendor / Client Relations Medicare, Medicaid, and Third Party Billing - Accounts Receivables / Payable - Basic Bookkeeping * Developed departmental guidelines to ensure insurance compliance and created monthly staff training forums. * Created Revenue Enhancement policies and procedures. * Successfully developed protocol for department organizational structure and staff performance standards. * Established offices billing performance goals to include an 85% claims success rate consistently met and exceeded specified target.

Highlights:

• Insurance
• Training
• Accounts Payable
• Coding
• Compliance
• Policies and Procedures
• Managed Care
• Customer Service
• customer service skills
• Nursing