see resume

Wanda Vergara 291 Rosewell St. Springfield, MA 01109 To whom it may concern. This letter is to express my interest in bringing my years of experience. I have been working in the customer service field for a little over than twenty years. As an Office Administrator and also as a Costumer Service Rep, I have vast experience in all facets of customer service, billing, listening skills and assisting customers into making good decision when It comes to arranging a payment plan for utility billing a plan in which they can afford paying and avoiding any future problems in keeping current on their account. I possess analytical skills in recommending and searching what’s best for the client as well as the company. I like to make my customers feel comfortable with the decision they are making for their own benefit and at the same time comply with the company’s rules and regulations. This job requires a lot of paper work and I feel that I have the organizational skills to comply with the requirements of this position. I have reviewed the job description for this position and I strongly believe that I possess the essential qualifications as required. I believe that a combination of customer service skills, billing and analysis experience would serve well in this position. My resume, which is enclosed, contains additional information on my experience and skills. I would appreciate the opportunity to discuss the position with you in detail and to provide further information on my candidacy. I thank you in advance for your consideration to my request. Sincerely, Wanda Vergara

Collections Agent

Springfield, MA