QUALIFICATIONS * * Qualified by over 20 years professional experience in: * * Operations/Program Management * Team Building * Budgets/Cost Controls * Process Improvements * Planning/Organization Development * Staff Training * Strategic Alliances * Problem Solving/Decision Making * Branch/D.C. Operations * Supermarket Operations * Retail Specialty Operations * Supply Chain Management * * EXPERIENCE * Service Coordinator, Tire & Battery Sams Club. Sharpsburg, GA 2011 - 2013 * * Manager, Receiving Dept Atlanta D.C. Receiving operations. 2007-2009 * Utilizing 40 receiving docks. Baltimore EDUCATION and PROFESSIONAL * * B.S. Studies, Kent State University, Warren, OH Extension * Major: General Studies * * Additional Professional Development: Lean Manufacturing Quality Action Teams EDI and POS Systems Theft Tracks Self Directed Work Teams Building Competitive Teams Managing Change Conflict Resolution Union Issues Sales Training Hazardous Material Training Safety Procedures Equipment Operations First Aid Inventory Management Recruiting and Hiring Master Ship Operations Customer Service Supermarket Operations Specialty Store Training Surveying Windows SAP MS Office. * * Won Grainger President Club Award 1990 ACHIEVEMENTS * * Distribution and Logistics Management * * Managed inbound freight operations at a new distribution center in Jacksonville, Florida for an Illinois based operator of integrated industrial supply warehouses. Collaborated on operational goals, hired and trained employees for new facility, defined operating procedures, assigned employee responsibilities, evaluated performance, and directed the receipt and put away of SKU's. During an 18 month period organized a staff of over 40 employees responsible for receipt and stocking of 50,000 SKU's of inventory valued at $20 million and achieving 99.8% put away accuracy. area branch locations. Collaborated with regional manager on process improvements analyzed delivery requirements against space and delivery constraints planned branch conversion and implemented plans. The changes implemented led to an increase in orders shipped from approximately 40 to over 250 daily by the Springfield operation and led to a $5 million decrease in standing inventory required by the ten-branch region. branch operations over a nine-year period for an Illinois based operator of industrial supply warehouses. Collaborated on goals and past performance identified operating issues recruited new employees re-organized warehouse layout directed and communicated new operating procedures organized special training for counter and office employees moved regional break bulk operation to Springfield facility and initiated quality standards programs. Developed a highly effective branch location employing 30 employees which led to the selection of the branch site as the master shipper location for nine additional branches. Directed the Atlanta distribution center operations utilizing a "Third Party" logistics service company for a Connecticut based construction and industrial equipment rental firm. Planned equipment and supply inventory levels established order processing policy with "Third Party" management designed warehouse inventory layout audited receiving and shipping operations and managed contract term compliance by "Third Party" manager. Established standardized warehouse operations needed to support 116 branches in the Southeast as sales increased from $600,000 to $2.5 million monthly. branch for an Illinois based operator of industrial supply warehouses. Reviewed past performance reorganized to provide service to both will-call and walk-in customers designed and set-up a product display showroom recruited and trained new staff and served as a Master Stock location for other branches. During a three-year period built on 18 employee staff increasing annual counter sales over 70% becoming the 5th most productive branch compared to 300 branch locations.

Highlights:

• EDI
• Electronic Data Interchange
• First Aid
• Inventory management
• Lean Manufacturing