Print Production Manager

 Dedicated customer service manager with 10+ years of experience maintaining and managing others to achieve a high level of customer satisfaction while implementing overall improvements to print shop operations and processes. Demonstrated ability to effectively coordinate production activities for printed materials and print related services and to providing oversight of work conducted by junior level staff through review and audits of work for accuracy.  Experienced print industry expert with extensive background and experience in many areas of commercial and financial printing including pre-press, printing and finishing operations. Advanced knowledge of technology including software programs such as MS Office and Excel.  Demonstrated excellent oral and written communication skills by providing information to customers and effectively across departments and with various levels of management. Able to consistently apply applicable policies, procedures, regulations, and program objectives.  Effective in maintaining positive customer relations through active engagement of the customer through all stages of the manufacturing process from initial contract through final disposition of the customer’s product.

Supervisor

Clinton, NJ