Description
Looking to find a stable company for Professional and personal growth were I can bring my vast knowledge and experience to also be challenged.
Accomplishments
Highlights:
Cleared backlog of 4,000 claims with 90 days due to a system crash. Also implemented the new computer system that was being brought in from our Miami office.
Job Skills
Keywords
Responsibilities
Training, Coaching with team, sign off on all claims over $10K,kept track off all attendance on the staff, delegated the work to ensure that the turn around times were being met when the staff had time off, either scheduled or non-scheduled. did daily and weekly reports. Interviewed for the new hires, also did the training and for my team, implemented the cross training, so I always had a back up person, so the business needs were being met. Handled key accounts when they came on board to avoid any mishaps, worked very closely with our clients and other office worldwide. Mentoring and coaching my team keeping them motivated and on target. Took on the escalated issues to have them resolved in a timely basis.
