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Featured Online Resumes
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia... Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability |
Solutions Engineer Advisor, Sr. - 18 Years of Experience - Near 91362 (can relocate)Expertise in Application Development and Support, Waterfall and Agile development methodologies and ITIL best practice. Demonstrates flexibility and adaptability, implementing new technology projects within specified deadlines. Exhibits exceptional interpersonal and communication skills in conveying essential information with customers, business partners, vendors, and technical personnel. IT Leadership | Infrastructure Maintenance | Application Development | Application Support ITIL Enterpr... Tags: Insurance, Itil, Computer Telephony Integration (CTI), Interactive Voice Response, Voice, Application Development, Automation, Desktop Computer, agile, sql, linux, javascript, it jobs, java, software, Capacity Planning, Scalability, Waterfall, Best Practices, Root Cause Analysis, Application Support, Infrastrcture, Tech Ops, WebSphere, Oracle |
Director of IT Operations and ArchitectureSummary Solutions oriented IT Operations Director and Systems Architect with notable success in designing and implementing Service Delivery Platforms. Experienced in service delivery system migrations and growth planning of multi-site multi-cloud hybrid IT systems at global scale. Experienced in vendor negotiations, coordination, planning, and budgeting of infrastructure platforms as well as cloud infrastructure (private and public) services. Over 20 years of experience ranging from Systems A... Tags: IBM, Infrastructure, Operating Systems, Amazon Web Services, Configuration Management, Configure, Integrate, Management, Linux, Architect |
Senior HR and Training ProfessionalHigh performing Human Resource / Training professional and military veteran with valuable industry work experience combined with a solid formal education. Currently holds a master’s degree in Human Resource Development (HRD) along with an undergraduate degree in Business Administration and successfully completed and passed Rice University SPHR certification exam. I currently possess over 12 years of experience. Ideal Companies: Strong financial companies; companies with culturally diverse senior leadership; companies with great benefits; companies where compensation is aligned to duties and responsibilities; companies that have a good organizational culture ; companies where the people really matter; companies with structureTags: Houston, TX, Senior Manager, Leader, Training , Human Resources, Global, Land Drilling, Offshore Drilling, Drill Bits, Production, Manufacturing |
Manager - 4 Years of Experience - Near 77406I would like pursue project management opportunities Ideal Companies: BP, Halliburton, Exxon, NOVTags: MS Project Server, Forecasting, Financial Analysis , MS Project, Project Manager, MS Excel, MS Access, Primavera (P6) |
