Identified Successfully manage the daily operations of this multi-family affordable community * Schedule and supervise vendors, leasing and maintenance staff, assisting in all aspects of daily activities * Submit payroll, weekly reports, variance reports, etc. in a timely manner * Complete financial duties including posting rental payments, processing invoices and developing and adhering to annual budget guidelines * Maintain meticulous resident files by accurately documenting income thereby consistently receiving high scores on state audits * Demonstrate the ability to provide excellent customer service to increase resident retention by scheduling activities, resolving issues and following up on maintenance requests quickly and efficiently * Implement an ambitious marketing campaign which consisted of open house events, networking with local vendors and businesses, and utilizing internet resources areas of property in need of improvement during complete renovation process Coordinated maintenance staff plumbers HVAC contractors electricians and other vendors to turn units in a cost effective manner * Tackled large scale renovation projects such as re-opening two pools and upgrading landscaping * Launched many creative marketing ideas to increase occupancy * Surpassed expectations by making Garden Grove an asset to the neighborhood again

Highlights:

• YARDI
• Tax Credit Certified
• Conflict & confrotational skills
• Networking
• Payroll
• Process Invoices
• Scheduling
• Variance Reports
• Assessments
• Customer Service