Description
SUMMARY OF QUALIFICATIONS * 20+ years of solid work experience monitoring, testing, and troubleshooting servers, desktop, and laptop workstations such as IBM X-series, Super Micro, Sun Microsystems, HP, Lenovo, Intel, and Dell * 5+ years of experience installing and configuring Cisco routers, hubs, and switches along with organizing the network cabling. * 2+ year program experience on and off Java sun, C/C++, Android JDK, Borland, Oracle (beginner), and SQL (beginner). * Experienced testing and troubleshooting IBM and LSI Raid controllers. * Experienced in preparing verification and validation test procedures for hardware and software testing and providing documentation of results and recommendations. * Experienced in software test life cycle Pre-Alpha, Alpha, Beta, and QA Release testing. * Experienced in supervision, training, motivation and evaluation of personnel as an instructor and trainer on repairing NCR Point-of-sale (POS) systems for NCR technicians across the US. * Maximize resources to achieve customer satisfaction and increased productivity, meet deadlines and goals. Implement and coordinate both strategic and tactical plans to enhance performance. * Adept and experienced in problem solving and providing solutions. Excellent qualifications in leadership and interpersonal communications. * Persuasive, with ability to communicate effectively with culturally diverse audience. Public speaking and executive management briefing experience.
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