Description
A detail-oriented, results-driven, and client-focused professional offering a 12+ year track record of success in benefits and disability management, developing and monitoring safe and timely Return to Work programs for short-term and long-term Leaves of Absence (LOA). Offers demonstrated expertise in adjudicating claims, establishing compensation rates, determining the appropriate wage replacement benefits payable, and identifying medical aid and non-rate based benefit entitlements. Facilitates continuous communication with all associated parties, including healthcare providers, human resources, WCB representatives, union representatives, insurance providers, and affected employees. Manages caseloads of various sizes, consistently seeking and suggesting innovative methods to enhance operational safety, positivity, and overall productivity. Ample experience serving as primary point of contact following on- or off-site worker injuries, illnesses, and emergencies.