Climber_bannerad_300x250_15s

Want your profile here?

Becoming a member is easy!

Climber.com works with you to help you advance your career by putting you directly in front of tens of thousands of recruiters in your field. Sign up today on Climber.com

RssMichelle Howard Resume

Michelle Howard 373 Columbus Avenue Stratford, CT 06615 Phone # (203)870-1685 Cell # (203) 522-2003 Objective: To obtain a position with a company, where I can use my Knowledge and Experience of the line of business, to grow within the organization. Professional Experience: Silver Hill Hospital Patient Liaison October 2006-Present • Returning calls to Customer in reference to information in reference to SILVER HILL • Set-up times for the Customers to come be admitted • The Customer turns into a patient Fielding inbound Customer calls regarding information on SILVER HILL • and I will do the admission paper work • Take Blood Pressure, Temperature, and Urine sample • Get all the information on there Drugs or Alcohol use before coming • Take the to the lab for blood work • Then assist the nurse in any way she needs help before the patient sees the Doctor • Calling different Units for information on bed situation Webloyalty Inc. Customer Service March 2006-October 2006 • Fielding inbound Customer calls regarding membership and benefits • Responsible for good Quality and Customer Service • Provide site navigation and password assistance for Member • Fielded inbound shopping calls for Member, placed orders and answered product questions Silver Hill Hospital Residential Counselor Jan. 2004- Present • Work as a Part Time Residential Counselor • Assist with Three Transitional Chemical Dependency facilities • Preparing with progress notes • Ensure the rules of AA and NA are followed, as well as meetings being attended • Distribute Medicine • Monitor Group Activities Health Net, Inc. Customer Service Oct. 2002-Nov 2005 Assisting Providers and Members resolve claim and billing problems • Assisted in developing the Advantage Broker Hotline • Assisted in the associate information line (Resource Line) • Participate in additional Special Projects • Trained and Mentored new hires that came upon the floor • Back up for the Leads when they were on Vacation, meetings and projects Trilegiant Corporation Customer Service Rep Apr. 2001-Dec.2002 • Fielding inbound Customer calls regarding membership and benefits • Responsible for Retention and Sales through a Member Data Base • Provide site navigation and password assistance for Member • Fielded inbound shopping calls for Member, placed orders and answered product questions • Assisted Manager and Supervisor with floor walking and supervisory skills Education • STRIVE (completed in Employment Readiness) • Career Resources Career Development Training • PIC Technology School (Administrative Assistant) Training Courses • Office Procedures • WordPerfect 5.0, 6.0 • Dictaphone • Lotus 123 • Excel, Microsoft Word • The Effective Business Writer • The Power to Change Michelle Howard, Patient Liaison, Admissions - This employee is one of the first people that patients meet when they enter Silver Hill. I have heard from countless patients how kind and helpful she was to them. She has a way of helping others, managing her responsibilities and easily navigating through all the units while maintaining her kindness and professionalism. This employee has been a dedicated member of the Silver Hill team for years and I am proud to work alongside her. I know that she takes great pride in working with patients and helps them stay comfortable during their first moments at the hospital

Admissions Director

Stratford, CT

About Me

Industry:

Healthcare & Medical

Occupation:

Admissions Director
 

Education level:

Trade School

Will Relocate:

Yes

Location:

Stratford, CT