IT/Telecommunications/Operations Manager with 33 years experience

In today's rapidly changing global economy, forward-thinking organizations require self-motivated professionals with proven leadership skills. Throughout my career, I have reduced costs, improved productivity, and increased efficiencies. These achievements are due in part to my building the capabilities required for continuous improvement across customer-facing service levels, ensuring companies have the flexibility to react quickly to the changing needs of the customer, as well as economic and market trends. My areas of expertise and applicable skill sets include: Change Management • Financial Reporting • Strategic Analysis • Client Relationship Management Technical Support • Process Improvement • Process Re-engineering • Project Management Business Strategy • Executive Level Relationship Management • Technology Integration Performance Optimization • Consulting • Vendor Relations • Budgeting • Cost Control • Negotiations I have also been consistently recognized for outstanding performance with numerous awards and honors, including Continuant Operations Player of the Year in 2008, Continuant Impact Player of the Year in 2006, and three Matson Presidential Awards; in addition, I have received three Distinguished Performance ratings and sixteen Commendable Performance ratings. Growing organizations require leaders to wear many hats, and my past experience has provided me with the opportunity to build an impressive portfolio of achievement. I am a hands-on problem-solver and business strategist, accustomed to modeling success for my staff. This insight affords me quick acceptance into the culture of any organization, and relevance at all levels.

Operations

Fox Island, WA