Manager

Emanuel Perry 130 Prospect St Somerset, NJ, 08873 Home Phone: 732-247-1020 Cell Phone: 732-331-7068 E-mail: EPerry7068@yahoo.com Summary My jobs have been mainly dealing with the public via customer service and administrative leadership. My objective is to obtain a position, which will allow me the opportunity for growth while utilizing my administrative training. I am highly motivated with strong oral and communication skills. I have a calm nature with the ability to learn new concepts quickly. I am proficient in problem solving and I handle customer request with ease and professionalism. I work well under pressure, and I have the ability to stay calm in most situations. I work well with a team or independently. My method to motivate is to lead by example and encourage with respect and dignity. Accomplishment  I implemented a buddy system that improved efficiency and increased productivity.  When a parent store lost a manager, I was sent there to assume his responsibilities.  During a holiday promotion, I was the top sales person in my store.  I am a graduate of Lehigh Valley College Career Progression Dec 2008- Jun 2010 Assistant Manager/ Front End Supervisor Unique Thrift Store My positions were to carry out the actions of the fornt end supervisor and the manager. It entails training all cashiers in the aspects of the front end policies and procedures, expediting the front lines and making sure that each customer receives outstanding customer severice in a friendly environment. I am committed to making sure that I have a profound knoweldge of the store’s layout and the where about of all the products that we have to offer. I dedicated myself to maintain a fair and consistent set of standards as they apply to work forcewith the ability to communicate well with associates and customers. June 2007 – May 2008 Key holder Steve and Barry’s My responsibilities were to make sure that the store was stocked with merchandise. I had to oversee several associates and manage their workflow. I monitored their performance to make sure they stayed on task. I closed the store and had to make sure that the cashier’s drawers were counted. I also was responsible for making sure the deposit was counted and placed in the safe. I took inventory each day to make sure the store was well stocked and ready to open the next day. October 2006 – June 2007 Associate/Intern Marshalls and Homegoods I was in charge of maintaining the Homegoods department. I gave excellent customer service to those who were purchasing, and I also accommodated those who were interested in items in my section. I made sure that my area was clean and in order.   September 2003 – June 2005 Education July 2005-June 2007 Associate in Science Business Administration Management and Marketing Lehigh Valley College, PA

Assistant Manager

Somerset, NJ