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RssForecast Analyst/Contact Center Operations Consultant - Organized and managed business processes and metrics analysis; alerted and advised Cisco management teams to address potential risks and issues; recommended and implemented solutions to mitigate thos

I am a results-driven supervisor/senior analyst with expertise in global performance and metrics design and reporting, staffing, supervision, leadership, and customer relationship management. I am analytical articulate, creative, and apply sound business strategies and effective communication to achieve targeted goals. I am highly skilled in motivating and managing teams to achieve desired results, including outsourced vendors and offshore resources.

Business Analyst

Modesto, CA

About Me

Industry:

Information Technology

Occupation:

Business Analyst
 

Education level:

High School/GED

Will Relocate:

Yes

Location:

Modesto, CA