I was born to be in customer service. I was trained by my father, a customer service expert at a young age. I've always prided myself on my ability to sell when needed, listen when needed and to use empathy when appropriate. I enjoy working with customers and consider it my strong point.

COMPANY	POSITION HELD	DATES WORKED
West at Home	(Confidential)	4/2006 - 12/2008
Express-Scripts	(Confidential)	12/2002 - 4/2006
Allstate Teleservices	(Confidential)	8/1999 - 10/2000

SCHOOL	MAJOR	YEAR	DEGREE
Serra High School	General	1982	High School/GED Degree

Highlights:

Companies I like:

any

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation

• customer service
• call center

I'm self employed as an independent contractor, my major responsibilities are my ability to keep classified information confidential ( ie:credit card #'s and personal customer information) and my ability to provide excellent customer service.