Highly qualified technical manager with over 15 years of direct high technology based service and support management experience with an extensive background in end-user, OEM/VAR interface, customer, and sales support—providing strategic leadership and direction for the delivery of pre-/post-sales services and major account management. Consulted with customer on data center design, environmental requirements and system maintenance requirements. Capacity planning, standards, design, and build for both domestic and international; encompassing production, development and disaster recovery platforms.

Highlights:

• Technical Manager
• Manager Field Service