retail mangement

WILLIAM PATTERSON Cellular 904-525-5691 4635 Morris Rd Home 904-683-1238 Jacksonville, FL 32225 Fax 904-683-1238 wwpattjrfl@aol.com ________________________________________ Executive Summary A self-motivated, hard working individual with the ability to grasp new ideas and integrate them into desired results. Qualified with over 29 years experience in military and civilian capacities including abilities in store management, expense control, P&L responsibility, and management, department head and employee training and development. Professional Background Center Store Management 2008 to Present Winn Dixie Jacksonville, Fla Earned a reputation as a valuable and cooperative coworker by: being fair, honest, and willing to help others when needed; effectively resolving conflicts at appropriate times; and assisting new managers and other staff to become familiar with policy and operations. Easily establish rapport with people of all ages, cultures, and beliefs. Developed solutions as part of quality management team. Dealt tactfully and effectively with difficult customers. Acted as a role model and mentor for new trainees engaged in on-the-job training. Ability to recruit, motivate, and develop long-term employees. • Five of six Quarterly Inventories were at or below company's expectations. One of only four store out of thirteen to be given an award for Customer Survey scores of 75% or better in a Quarter. Was required to help train new Co-Manager at store level, after having to handle the Center Store Manager and Co-Manager duties for two months. • MOD-Manager On Duty class completed on Aug of 08 Food Service Cert completed and passed on Feb of 09 Customers Come First course completed on Jun of 09 MOD recertification completed on Jul of 09 Leadership in action course completed on Oct 09 Store manager 1997 to 2008 Save-A-Lot Jacksonville, Fla Store Manager. Total store management expertise including: P&L responsibility, expense control, customer service, hiring, training, employee development, scheduling, inventory control, and visual merchandising. Compiled reports and records. • Evaluated new technologies, equipment, vendors and product marketability • Acted as a role model and mentor for new trainees engaged in on-the-job training • Able to train experienced people and develop highly effective teams • Motivated and enhanced employee morale which resulted in low turnover and progressive staff development ASW 1976 to 1997 United States Navy Jacksonville, Fla Lead Petty Officer, Aviation System Warfare Operator. Administer and monitor procedures. Ensure maximum utilization of personnel, equipment, and facilities. Estimate material, equipment, and personnel needs. Utilize electronic data system providing analytical information vital to management decisions. Schedule and prioritize personnel work requirements and training. • Office Manager/Training Supervisor on board U.S.S. John F. Kennedy CV-67 from 1994-97 Instructor/Command career counselor. Operations and Scheduling Supervisor, Fleet Aviations Specialized Training Group from 1991-94. Operations and scheduling Supervisor. Patrol Squadron Ten from 1987-91. Instructor, Aircrew Fleet Replacement Training School Patrol Squadron Thirty from 1984-87. Air crewman Patrol Squadron Five from 1979-84. Air crewman school Patrol Squadron Thirty from 1978-79. Frozen Food Manager 1991 to 1997 Winn Dixie Jacksonville, Fla Work part-time for Winn Dixie started as a bagger in 1991 and left as a FF Manager in 1997 Education H.S. 1977 Rockland High School Rockland, Mass 1991 FCCJ Jacksonville, Fla Math English Basic management Accounting

Food Service Manager

Jacksonville, FL