Sales/Customer Service 10 Years Experience

John D. Haines 551 Napa Valley Lane #4 (859) 331-1432 Crestview Hills, KY 41017 jdhaines@fuse.net Objective To obtain a position utilizing extensive Customer Service / Sales experience Sales Experience Highlights • Developed a client base of $40,000/month from scratch in the custom offset printing business • Highly skilled in selling various forms of retail advertising • Successful in conducting market surveys by phone and telemarketing • Prior experience as a cashier and customer service representative Additional Qualifications • Proficient computer skills, including experience with company-specific software used to monitor flight schedules/gate locations • Detail-oriented, self-motivated individual with solid employment history and excellent work ethic • Prior experience in offset and screen printing (includes pre-press work) • Bindery experience (includes die cutting and computerized paper cutter) Relevant Experience Printing Sales 1997-2001 Bluegrass Printing Newport, KY • Established a client base of $40,000/month from scratch selling custom offset printing (business cards, letterheads, carbonless forms, flyers and 4-color brochures) Inside Sales 2001-2002 Trader Publishing Ft. Mitchell, KY • Sold advertising to retail clients for Trading Post Newspaper and Auto Trader Magazine Additional Work Experience Cargo Ramp Agent 2002-2009 Airport Terminal Services, Inc Hebron, KY Pre-press Technician 1993-1997 A.E.P. Flexo, Inc. Dayton, KY Education Associate Degree: Commercial Art Technology Sinclair College Dayton, OH Affiliations • Northern Kentucky Chamber of Commerce • Business Network International • City of Edgewood, Kentucky – Park Board and Recreation Committee

Printing Machine Operator

Ft Mitchell, KY