Actively seeking a position in the field of ¾ ADMINISTRATION¾ with an organization in need of a professional to provide high-level administrative activity that will benefit from initiative, organizational and financial skills, hard work ethic, and multi-tasking abilities Versatile, highly motivated, results driven professional experienced and knowledgeable in developing and implementing long-term growth. Able to drive change, achieve objectives and effectively manage projects in both corporate and institutional environments. A proven performer and leader who thrives on new challenges. Adept in providing excellent customer service while focusing high pay-off improvements that maximize immediate bottom-line results. Able to handle multiple projects and meet deadlines under pressure. Self-motivated and able to work independently or in a team. Excellent interpersonal skills, able to communicate and collaborate effectively with co-workers at all levels. Experience George Washington Hotel Winchester, VA 2008-2009 HR Assistant Assisted with the administration of the day-to-day operations of the human resources functions and duties Responsible for employee orientation, development and training logistics and recordkeeping Maintained employee files and the HR filing system Performed other duties and special projects as assigned All the VEC reports and phone reviews with all background checks American Fireplace HearthnHomes, Chantilly/Fredrick, VA/MD, 1997-2007 Billing/Sales Coordinator Responsible for all aspects of billing and research requests Prepared and administered invoicing and monthly financials Responsible for the application of all cash receipts Served as invoice and billing troubleshooter for 12 million dollar budget Responsible for collections, dealing with vendors regarding collections and past due accounts Technology Service Manager Managed 4 Technicians and 3 Coordinators Ensured satisfactory customer service to clientele Coordinated procedure for all meetings with vendors and contractors Prepared reports; submitted invoices and contracts for payment Columbia Gas, Strasburg/Dranesville, VA, 1985-1997 Office Clerk/ Sr. Office Clerk Provided high-level administrative support by conducting research, preparing reports and handling information requests Served as budget and payroll coordinator for 5 districts Prepared account payable/receivable and billing Served as A/P troubleshooter Trained employees on budgets and work orders Maintained budgets and training records Prepared informative packets for all new hires Scheduled meetings and conferences Ordered supplies and maintained office equipment Performed various clerical functions Provided exceptional customer service which decreased customer complaints and increased customer loyalty Stenographer Ensured the security of confidential correspondence Served as swicthboard operator Purchased work orders Provided administrative support for the Engineering Department Education and Trainings Lord Fairfax Community College, Accounting Major Ft. Belvoir Business School, Accounting Major Computer Skills Software: ● Lotus ● MS Office ● WordPerfect ● Internet/Intranet● Microsoft D-Base ● QMF ● Easytrieve ● Profs ● Printshop● Hardware: ● Desktop● Laptop ● Mouse ● Fax● Printer ● Copier ● Operator Switchboard● Payroll,timekeeping

Highlights:

• notary
• HR
• collection
• billing