As an accomplished professional with extensive experience in providing supportive customer focused service, offering an innate ability to develop sold relationships that enable the gathering of client needs, I am poised to make significant contributions as part of your organization’s team. I bring a strong capacity to assess information and data to identify strategies that address customer objectives. Additionally, I am an effective instructional designer able to develop material that supports business needs. My background includes working alongside professional teams to develop IT resources. Even though I do not hold a Bachelor’s degree, my background solidifies me as an individual that is capable of hard work and the ability to learn whatever is required to accomplish the day to day task necessary to be successful.

Highlights:

• Customer service
• problem solving
• document analysis
• Process improvement
• Claims processing
• CPT/HCPCS
• Medical terminology
• Business analysis