To educate patients in understanding their ever changing insurance. To assist patients in getting their claims paid. To make a patient's care as painless as possible. I want to become as educated as I can to achieve the above. I want to be known as the person you go to for resolving your issues with your healthcare billing issues.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	2/2001 - Present

Highlights:

I have performed many jobs. I have worked in several customer service positions and in each I have been noted for creativity and fast thinking on my feet. I have a knack for understanding the customer. I am a problem solver. I notice patterns and take steps to correct them if necessary. I can work well with other or alone.

Companies I like:

Humana, St. Nicholas Hospital, Charter Communications

P&L responsibilities
Presentation
Technology Solutions
Sales Support
Leadership

• EPIC
• Billing
• Claim Denials
• Training
• Medipac
• Vitalware
• IDX/PCS

Responsible for all monthly and work related reports. Auditing medical insurance payments for accuracy to contract.