Customer Service Representative

Resume James Cooper 2733 Birdie Dr. Jonesboro, Ga. 30236 770-477-0564 coop2208@bellsouth.net Employment History From March 2004 to present day. Employer: Victory Repair Services 5845 D Oakbrook Pkwy. Norcross, Ga. 30093 678-333-6868 Position: Service Technician Reason for leaving: Still currently employed as contract labor in an as needed capacity for sales, service, and installation of commercial kitchen equipment and residential air conditioning systems. *** EPA Certified "Universal" *** From March 2004 to November 2004 Employer: Budget Cooling & Heating, Inc. 250 Arizona Ave., NE Ste. D4 Atlanta, Ga. 30307 Position: Service Technician Reason for leaving: employer went out of business. From 2001 to present day, I've been employed as a small business owner licensed in Clayton Co., to design and fabricate commercial signs serving the local business community's advertising needs from my home in the Lake Spivey Country Club Estates where I also designed, built, and installed custom made street signs for the homeowners association and the country club. My work is recognized and approved by the Clayton County Traffic Engineering Department. From: September 1999 to August 2000 Employer: Courier Express 2051 Franklin Way Marietta, Ga. 30067 770-955-3030 Position: Courier - owner/operator Reason for leaving: Not enough work and too many couriers From: January 1995 to July 1999 Employer: Cooper Insurance and Associates. Inc. 4518 N. Henry Blvd. Stockbridge, Ga. 30281 770-389-0089 Position: Customer Service Representative for commercial auto insurance Agency where I was responsible for reporting claims, issuing insurance certificates to truckers waiting on loads all over the country , endorsing policies, and billing monthly accounts payable. Reason for leaving: Irreconcilable problems within the family put me in a spot where I couldn't take sides and was dismissed because I didn't. From: May 1992 to January 1995 Employer: Kawneer Co., Inc. 7468 Hwy. 54 Jonesboro, Ga. 30236 770-478-8841 Position: Aluminum Fabricator of prefabricated doors and windows servicing customers like McDonalds, Hardees and Hess to name a few. Reason for leaving: Went to work for my brother's insurance agency. Education In October 2002 I enrolled in the Air Conditioning Technology Program at Griffin Technical College to pursue a career in commercial refrigeration and graduated on March 19, 2004 as a honor student with a 4.0 GPA *EPA Certified / Universal* Personal References Bob Arnold - 770-471-6448 President of the Lake Spivey Country Club Homeowners Association Lee Willis - 770-478-8417 Office Depot assistant manager and personal friend for ten years Grady McCurry - 770-961-2770 My neighbor for 25 years David Cooley - 770-228-7225 Air Conditioning Instructor at Griffin Technical College Steve Bailey - 678-859-8263 Air Conditioning Instructor at Griffin Technical College

Customer Service Representative

Jonesboro, GA