I started out in a call center, making outbound sales calls. While I excelled in this position, I felt that there was something better out there for me. I started working for Jim in 1998, with very little insurance experience. Since then, I've learned the insurance industry from the ground up, from personal lines to commercial lines. I started as a CSR and am now the Office Manager, responsible for the smooth day-to-day operations of a 6000-policy agency. I am called upon by the other agents in our district (and even our district manager) for information that is essential to the smooth running of their agencies and the district.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	10/1998 - Present
Telespectrum Worldwide	(Confidential)	6/1996 - 8/1998

SCHOOL	MAJOR	YEAR	DEGREE
A D Banker	Property & Casualty Ins License	1998	Trade School Degree

Highlights:

Nominated by sales management to be a Field Subject Matter Expert, called upon by several agents and staff in the area for help in complicated matters - my experience has given me a lot of information to draw from.

Companies I like:

Any insurance

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Leadership

• Insurance

Commercial Lines Manager, Office Manager