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RssI pride myself on being a results oriented, hands-on individual with progressive management experience. My management style strongly emphasizes teamwork and the principles of operations management.In review of my resume, you will note my growth and experi

I'm looking for a career, not just a job. I have 20+ years in retail and sales management and specialize in personnel administration and customer service. My ability to recruit and mentor a team provides outstanding service, increased sales, improved morale and working environment.

Administrative Services Manager

Surprise, AZ

About Me

Work Experiences

3/2007 - 3/2009

Fry's Food & Drug

Manager

  • Complete Store Operations Management. Recruited, Hired, Trained, Scheduled, Coached and Mentored 9 Crews totaling 135, Employees per Union Guidelines. Corporate Liaison Conveying Oral and Written Communications for Department Implementation. Diversity Trained, Inclusive Business Culture, Green Leadership, Global Leadership, Floor Supervision.

9/2006 - Present

(private)

Self-Employed

  • Owner/ Business Director, Serviced Multiple Customers Covering Industries related to newly constructed homes. Brought in New Business, Set up Routes and Delivery. Organized, Coordinated and Delivered Advertising to 35 Communities for all West Valley.

12/2000 - 8/2006

Walgreens

Manager

  • Operations and Sales Management. Maximized Sales and Profit with Exceptional Customer Service. Balanced Large Amounts of Cash. Implemented Progressive Training/Education for Staff. Merchandised Marketing Displays, Reset Departments. Managed Warehouse. Utilized Problem-Solving/ Decision-Making Skills. ADSM Graduate.

5/1991 - 10/2000

Footlocker

Manager

  • Customer Service, Sales and Profit. Established and Procured Loyal Customer Base. Serviced/Determined Needs of Multiple Customers Simultaneously. Refined Daily Objectives and Training to Achieve Goals. Motivated Staff for Productivity Improvement. Lead All Sales Programs/ Weekly, Monthly, On-Going Contests. Recruited for Metro Phoenix Stores.

Education

1988

Associate Degree

ITT Technical Institute

  • CAD/Architectural

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