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RssI am a great team leader i can lead any team to succsess

I am looking for a call center job i like talking on the phone and helping customers with their needs its a great industry for me to grow in

Customer Service Representative

Mount Prospect, IL

About Me

Industry:

Customer Service

Occupation:

Customer Service Representative

Ideal Companies:

IPA, Waste Managment,
 

Education level:

High School/GED

Will Relocate:

No

Location:

Mount Prospect, IL

Work Experiences

5/2008 - 10/2008

specelty store services

Entry Level

  • here i worked in a call center as an inbound sales rep i would take the order over the phone take the payment answer any questions a customer may have and let them know how many days it took for their product to arrive also took care of small complaints if too big i would let the csr take care

4/2003 - 12/2007

old country buffet

Manager

  • i came back to Il and went back to old country buffet this time as a manager there i was a food bar manager i was in charge of all the food islands including the dis play grill i had 20 employees under me i did all the hiring and orentation and schedules

1/2002 - 1/2003

La gondloa

Self-Employed

  • Here i owned a restaurant with my family it was Italian we made our pizza dough and everything on the menu was made from scratch i role was to order all the food do inventory and make sure the restaurant was clean at all times and also check in the food orders and put it away.

9/2001 - 12/2002

old country buffet

Entry Level

  • after finishing all the hourly tasks i was promoted to shift leader there i was wearing a shirt and tie i would assist the manager on duty i would take care of breaks and walk around and talk to guest making sure there dining experience was a good one and any thing else the manager wanted me to do Finaly

9/1995 - 8/2001

old country buffet

Entry Level

  • i was a hourly employee i started out as a line server there i would bring out the hot food to the buffet line i would also put pot plates,napkins silverware,and soup bowls for the guest i then worked the rest of the positions in the front of the house and worked in the back of the house

Education