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RssReliable, responsible, with high ethical and professional values. Goal achiever and above average task performer.

I'm interested in a stable, reliable, professional, responsible and ethical job environment with a respectfull, friendly and fun place to work with also good pay and benefit. Team oriented, task achiever and well rewarding.

Field Technician

Tucson, AZ

About Me

Industry:

Telecommunications

Occupation:

Field Technician
 

Education level:

High School/GED

Will Relocate:

No

Location:

Tucson, AZ

Work Experiences

10/2008 - 3/2009

Ground Probe North America

Entry Level

  • * Received, Unpack and Deploy Slope Stability Radar (SSR)for mines within the USA and Canada. * Establish and ensured communication between the unit location and the PMP (Primary Monitoring Point) via networking and confirm the proper data and information is been received by the mine engineering department. * Provide support and educate personnel in the features and capabilities of the Radar. * Troubleshoot and repair any mechanical or electronic problem. Provide quick resolution and alternatives and restore service in a timely manner to ensure customer satisfaction. * Submit daily reports to main office and mine management of performance and data collected by the system.

4/2004 - 10/2008

Comcast Cable

Entry Level

  • * Perform installation, Troubleshooting and repair of cable services and provide customer education of cable, High speed Internet, HD and CDV to cable subscribers. * Promote and offer cable products such as High definition TV, Cable Digital Voice and High speed data * Provide periodical reports of conditions, efficiency, and reliability of system equipment

9/2001 - 4/2004

Cox Communication

Entry Level

  • * Perform installations, Troubleshooting and repair of cable services and provide customer education about the products provided. *Handled approximately 50-60 service calls weekly. * Repair and restore communication lines. Service digital equipment, modems routers, NIC and plant related equipment.

10/1998 - 8/2001

AT&T Broadband

Entry Level

  • Customer service. Receive inbound calls, schedule service and installation appointments, assist with billing question and give technical support. * Install, Troubleshoot, and repair cable products and services related. Assist customer technical question about the services feature and upgrades. *Respond and assist to outages and interrupted services.

2/1996 - 8/1998

Kino Self Storage

Manager

  • * Manage a 120 storage unit facility. * Directly monitored internal and external client interactions to ensure contract standards were maintained. *Implemented new programs that increased performance approximately 50% - 70% and augmented department monitor training. * Provide and ensure the security of the facilities and customers.

Education

Keywords