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customer service with a smile yet gets the job done correctly and keeps the customer coming back
I want to advance myself in the field of training and experience that I have. I have over 30 years of customer service experience and over 20 years of handling cash in all amounts. I am very mathematically inclined and know how to keep a customer happy. I give my 110% to every employer that I work for.
Customer Service Representative
About Me
Industry: |
Customer Service |
|---|---|
Occupation: |
Customer Service Representative |
Ideal Companies: |
any |
Education level: |
Associate |
Will Relocate: |
Yes |
Location: |
Wilson, NY |
Work Experiences
2/2006 - Present
(private)Individual Contributor
- I input customs information into the computer for incoming freight from overseas for several different of the Fortune 500 companies. I have to be detail oriented as this is paperwork that is transmitted to customs for every shipment that comes into the country. I deal with everything from FDA, to tosca which is the paperwork for chemicals coming into the country.
3/1988 - 7/2005
Delaware North Parks and Resorts
Individual Contributor
- I started out as a cashier assisting the tourists who came to visit the Falls. I would run the cash register and balance out my drawer at the end of the day. From here I went to the cashroom where I did the daily bookkeeping and cash handling of all the deposits from the 4 gift shops at the Falls as well as the snack bars and the restaurant. I then was promoted to warehouse supervisor where I was in charge of the inventory of all the merchandise for the gift shops and concession stands which was equivalent to over 1 million dollars per year. I was then asked to move from there to being a gift shop supervisor when there was an opening where I was in charge of all the cashiers under me, inventory, and balancing out the cash registers at the end of the day.
Education
2007
Associate Degree
Niagara County Community College
- Business Administration
1976
High School/GED Degree
Alden Central High School
- Business
