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RssSuper Star customer Service/Call Center Manager

Looking for growth opportunity to quickly advance within the organization and willing to continue my education for mutual benifit.

Collections Agent

Canyon Country, CA

About Me

Industry:

Customer Service

Occupation:

Collections Agent
 

Education level:

Associate

Will Relocate:

Yes

Location:

Canyon Country, CA

Work Experiences

1/2008 - 4/2009

Account Temps

Contractor / Freelance

  • Worked various assignments involving accounts payable and receivables, billing, billing disputes, credit and collections.

3/2001 - 12/2007

TCAST Communications

Individual Contributor

  • -functional position involving credit and collections, fraud prevention, customer retention, charge offs, customer service, and accounts receivables. Took ownership of the collection dept. within the call center and maintained a high level of productivity.

11/1996 - 3/2001

EconoPage

Manager

  • Supervised Customer Service, Credit and Billing, and the Sales Department in a call center consisting of over 20 employees. Implemented goals for each department and successfully exceeded company objectives. I multi-tasked between departments and monitored calls for training and quality assurance.

Education

Keywords