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Stable customser rep
I am looking for a position where I can utilize my expertise in Customer Service for Consistently providing excellent service and strategic planning tasks. I would also like to use my skills in Troubleshooting and Problem Solving, o and retaining practice improvements
Customer Service Representative
About Me
Industry: |
Customer Service |
|---|---|
Occupation: |
Customer Service Representative |
Education level: |
High School/GED |
Will Relocate: |
No |
Location: |
Goodyear, AZ |
Work Experiences
2/2008 - 4/2009
Tac worldwide/verizon business
Entry Level
- 02/08-present Tac World Wide/Verizon Business
Customer Service Rep
* Assisting Customer with Emission questions.
* Troubleshooting Testing Device.
*Ordering Supplies for Testing Stations.
* Reaching account to see if customer qualifies to have penalty removed
8/2006 - 1/2008
Mara Villia Care Center
Entry Level
- * Assisting with everyday adult living.
* Charting on behaviors.
* Inter acting with actives.
* Assisting with personal hygiene.
* Motoring residents everyday behaviors.
5/2006 - 7/2006
Chase Staffing Agency/ College America
Entry Level
- * Data Entry
* Creating Spreadsheets.
* Booking Appointments.
* Creating leads for counselor.
11/2004 - 5/2006
ETELECARE GLOBAL SOLUTIONS
Entry Level
- * Troubleshooting PDA phones
* Processing Warranty Exchanges
* Fraud prevention.
* Processing credits.
* Asset in escalated calls.
4/2004 - 8/2004
DATA PAC
Entry Level
- * Placing, Tracking Orders and Shipments.
* Handling all Customer Inquires.
* Delegating Question and Complains To Various Company Departments.
12/2003 - 4/2004
STANDARD PARKING CORP
Entry Level
- * Dispatching Airport Taxi Transportation
* Scheduling all vehicle maintenance and Service.
* Coordinating Sky cap Availability for Customer Assistance.
7/2003 - 11/2003
SEARS HOME CENTRAL
Entry Level
- * Setting up Service Calls for Repair and Replacement Appliances.
* Handle All Warranty Work Orders.
* Technician Consolation Before and After Service Call.
* Data Entry.
4/2001 - 7/2002
WORLDCOM WIRELESS
Entry Level
- * Setting Up And Disconnecting Wireless Service.
* Sale and Marketing of Additional Features and Products.
* Top Performance Award and Employee of the Month AWARD.
* Responding to Emails complaints from the Better Business Buru
*Researching customer’s bills.
8/2000 - 3/2001
