Teamplayer, Honest, Caring, Problem Solver, Self Motivated

COMPANY	POSITION HELD	DATES WORKED
Jitterbug by Cogent Road	Financial Services Representative	11/2007 - 2/2009
Cogent Road by Funding Suite	(Confidential)	6/2006 - 3/2007
Acushield Financial	(Confidential)	7/2005 - 6/2006
Credit Rights Foundation	(Confidential)	9/2001 - 6/2005
Cooper Personnel Services	(Confidential)	8/2000 - 8/2001

SCHOOL	MAJOR	YEAR	DEGREE
Valhalla High School	HS	2000	High School/GED Degree

Highlights:

I helped train and prepare the Customer Service call center to qualify for a JD Powers certification. The company became the first to recieve a JD Powers Certification in it's industry.

Companies I like:

Meridian

Software Implementation
Leadership
Type 50 WPM

• Credit Analyzer
• Customer Support Specialist
• Technical Coordinator
• Processor
• Customer Service

I am a get-things-done kind of person. I'm smart. I learn fast. I have good people skills, excellent interpersonal and communication skills and over 10 years of customer service experience which helped develop great customer retention skills. I'm used to getting projects done under tight deadlines. I'm very confident that I will be a great asset to the company who gives me the opportunity to make a meaningful contribution as part of their team. I have over 10 years of experience in servicing customers, both in-person and by telephone, in the financial, legal and human resource industry. I’m well-organized and highly efficient working in a multi-tasking dynamic environment. I’m able to plan, organize and supervise the work of others with excellent customer service skills, including tact, diplomacy, and flexibility in dealing with a variety of people. I’ve learned how to use my experience with people interaction to exemplify my sales skills as exceptional. A great deal of my experience was with my previous employer who gave me the expertise of working as a Financial Services Representative collecting on past due accounts. I was employed with the company for 14 months and I was the top collector of delinquent and closed accounts for 11 of those months bringing in an exceptionally more amount of lost revenue.