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RssWorld Class Customer Service

To obtain a challenging career as a Customer Service Representative.

Customer Service Representative

Minneapolis, MN

About Me

Industry:

Customer Service

Occupation:

Customer Service Representative

Ideal Companies:

Medical or insurance companys
 

Education level:

Associate

Will Relocate:

No

Location:

Minneapolis, MN

Work Experiences

11/2008 - Present

(private)

Contractor / Freelance

  • • High volume outbound call center. • Ability to meet stringent call quotas. • Demonstrated the ability to deal with irate customers and rejection.

6/2004 - 11/2004

Pillsbury United Waite House

Individual Contributor

  • • Demonstrated ability to aggressively fundraise. • Proficient in accurate data collection and product distribution. • Networked with various community service agencies and made appropriate referrals. • Attended staff meetings maintaining constant communications with other staff regarding client needs.

4/2003 - 11/2003

Express Scripts

Individual Contributor

  • • Proficient in answering inbound phone calls and assisting with accounts related to drug benefits and insurance policies. • Demonstrated proficiency in computer skills and data entry. • Competency in meeting and exceeding call quotas. • Skilled in dealing with dissatisfied customers.

Education

Keywords