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Customer service professional
work at home or road warrior customer service professional.I am looking for the advantage to bring my wealth of knowledge and to gain more knowledge.Looking for a company with a great training program.
Customer Service Representative
About Me
Industry: |
Customer Service |
---|---|
Occupation: |
Customer Service Representative |
Highlights: |
Employee of the month,advancement before probation was over. |
Ideal Companies: |
Insurance, telecommunications, call center work at home |
Education level: |
Specialist |
Will Relocate: |
Yes |
Location: |
Jacksonville, FL |
Work Experiences
1/2008 - Present
(private)Contractor / Freelance
- review claims, provide payment information to providers, fax, email,mail claim information. Complete inventory 10-15 pieces per hour.
11/2002 - 10/2008
aetna
Entry Level
- Answer questions from providers and members about cliams and benefits.Resolve issues with irate callers.Fax,email, mail correspondence.
5/2000 - 5/2002
At&t
Entry Level
- Assist supervisor with irate caller.soft sales, add and delete services, adjust bills.
Education
2009
Associate Degree
Florida community College of Jacksonville
- business
1995
Trade School Degree
Daytona Beach Community College
- cosmetolgy/business
1993
High School/GED Degree
DeLand Senior High School
- Academics