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Customer Service & Call Center Representative
Challenges; I get bored pretty easy and need to be constantly challenged. I prefer positions where I have continual contact with customers due to my experience.
Customer Service Representative
About Me
Industry: |
Customer Service |
|---|---|
Occupation: |
Customer Service Representative |
Highlights: |
National judge for the National Physique Committee of the USA |
Education level: |
Trade School |
Will Relocate: |
Yes |
Location: |
Minneapolis, MN |
Work Experiences
8/2007 - 6/2008
Quantrix Valuation
Entry Level
- Used superior customer-oriented telephone etiquette to receive information from clients and appraisers. Greeted callers, established rapport, projected professionalism, handled complaints and requests, recommended appropriate next steps and recorded information from each call.
1/2001 - 12/2005
The Plaza Hotel and Suites
Manager
- I advanced into the sales account executive position where I continued coordination duties, as well as, planning, organizing, setting up and taking down seating and equipment for conferences, meetings, exhibitions, trade shows, festivals, and other similar types of events. Worked closely with other teams within the hotel to facilitate contractual services and property tours. Maintained all client files and updated information daily as needed. Produced monthly sales related reports; sales forecasts, revenue and bonuses, for the sales and catering department managers.
1/1996 - 12/2005
