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Collections Agent
OBJECTIVE: A challenging position, utilizing abilities developed through my experience and customer service skills, with the opportunity for professional growth based on performance.
Collections Agent
About Me
Industry: |
Customer Service |
|---|---|
Occupation: |
Collections Agent |
Highlights: |
Employee of the month..Certicates for excellent service to customers.... |
Education level: |
High School/GED |
Will Relocate: |
Yes |
Location: |
Jacksonville, FL |
Work Experiences
4/2004 - /2008
GC Services
Entry Level
- - Organizes, maintains, and /or purges files, documents, and/ or logs.
- Prepares and process, Bills, Invoices, Statements, Checks and other
collection documents.
- Check and/ or compares other documents, forms, applications, or
other materials for completeness, grammar, and format.
- Swiftly adjust to day- to- day workload.
- Gives customers positive feed back on how to repay their debts.
- Exceptionally strong advocate of Customer Service,Teamwork, and
Quality Assurance. Resulting in a more competent work force.
- Requires minimal supervision. Also is a quick thinker and problem
solver.
- Handled over 2000 collections claims with little or no errors.
- Updated 1200 customers accounts to reflect accurate information.
-Committed to perfection in Productivity.
- Educated customers on various loan options.
- Proficient in Windows, Excel, & Data Entry.
3/2000 - /2003
