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RssCustomer Service Representative

I am looking for a challenging position full of advancement opprotunities. I also want job security and stability within a new position. I want to work for and be a part of a company with a well known reputation and treats their employees with respect.

Customer Service Representative

About Me

Industry:

Customer Service

Occupation:

Customer Service Representative

Highlights:

I have been awardes certificates from completing on the job training programs such as customer service, team focus, referrals, client service expectations, certified training, etc.

Ideal Companies:

I would enjoy working for a finance company, accounting firm, insurance company or a company providing customer service to the general public.
 

Education level:

High School/GED

Will Relocate:

Yes

Work Experiences

7/2008 - 11/2008

City of Charlottesville

Entry Level

  • Administrative, perform general office duties and clerical work, reception of agency visitors, data entry, responsible for distribution and preparation of ingoing/outgoing mail, set up client appointments, prepared appropriate reports

10/2007 - 1/2008

UVA Medical Center

Entry Level

  • Managed telephonescheduling/registration services, perform all patient scheduling/ registration/ and pre-autorizations, coordinated special patient services and procedures with head nurse, established and maintained files, organized and kept detailed records

9/2005 - 1/2007

State Farm Insurance Company

Entry Level

  • Answer telephone and direct incoming calls to appropriate associate for handling, provide clerical assistance and direct support of associate in the handling of claims as directed, set up claim files, perform routine but varied duties requiring a variety of office duties

3/2003 - 9/2005

Branch Bank and Trust

Entry Level

  • Provided customer service, process all banking transactions to include but not limited to processing deposits, withdrawals, transfers, payments, cashing checks, etc, process ATM transactions, sell bank products such as travelers cheques, bonds, money orders, cashiers checks, etc, maintain and balance personal drawer as well as bank vault, ordered and shipped branches weekly cash, train new associates, bank reconciliation, 10 key calculator skills and data entry