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RssSelf motivated, pro-active in driving process improvements. Team player, provide excellent leadership, communication and problem solving skills. Flexible, along with strong decision-making and negotiation skills.

Stable, family oriented, challenging, motivating, and great place to work.

In Between

About Me

Industry:

Other

Occupation:

In Between

Highlights:

Received Champion Award 3rd quarter 2005; Certifications in: Ruth Clark Instructional Design Competency, Information Mapping, Instructor Competency, and Accelerated Learning 2002; Awarded Presidents Award for Excellent Customer Service 1999; Received the Partners of Excellence award in 1991 & 1992. Awarded the Division Managers Silver Dollar award in recognition of excellent customer service. Awarded Presidential Honors 1988-1989 for work as a Quality of Work Life committee member. Actively participated in the Community Relations Team including chairing the Southwestern Bell Family Funfest. Provided telephone etiquette talks to business and high schools in support of our External Affairs department.

Ideal Companies:

Banks, Telecommunication companies, Legal offices, Marketing, Training
 

Education level:

Associate

Will Relocate:

Yes

Work Experiences

8/1978 - 11/2008

AT&T

Manager

  • Coached and develop between 10-20 business service representatives. Implement improvement plans for reps.

Education

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