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Call Center Administrator
I'm looking to further my career in the contact center field, I am proficient in networked Contact Center application management, would like to also work with PBX switches and Interactive Voice Response so that I can become well rounded Telecommunications Specialist.
Operations
About Me
Industry: |
Telecommunications |
|---|---|
Occupation: |
Operations |
Highlights: |
I have a 95 percent uptime of multiple networked contact centers. Developed and implemented business continuity procedures for remote sites. Built a Web-based knowledge management tool that aided functional managers during system troubleshooting. |
Ideal Companies: |
Avaya, Nortel, Aspect |
Education level: |
High School/GED |
Will Relocate: |
No |
Location: |
Haverhill, MA |
