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RssExperience Front Desk Agent

To obtain a position in the hospitality, and travel corporation where teamwork, problem solving abilities, adaptability, orderliness, and a strong work ethnic will enhance the quality of work organization.

Desk Clerk

About Me

Industry:

 Travel, Hospitality & Restaurant

Occupation:

 Desk Clerk

Highlights:

 Marriott Sale training, Certificate
 

Education level:

 High School/GED

Will Relocate:

 No

Work Experiences

3/2008 - 10/2008

Courtyard by Marriott Downtown Little Rock

Entry Level

  • Reservation, balance bank, account payable, account receivable, post charges to guest room, verify credit card, conduct front desk training for all new employees, assist and rectify question or concerns.

4/2007 - 9/2007

Residence Inn by Marriott

Manager

  • monitoring and ensuring compliance with all guidelines for operations, supervise front desk and kitchen employees, conduct monthly department meeting, assist general manager in their absence.

3/2006 - 4/2007

Springhill Suites by Marriott

Manager

  • train all front desk employees, accountable for overall performance of superior guest service and staff friendliness, evaluate work and performance, Assist General Manager in maximizing room revenue, knowledgeable of all positions of as necessary to maintain operations.

10/2004 - 4/2006

Courtyard by Marriott Downtown Little Rock

Entry Level

  • reservation, answer phone, balance bank, check guest in and out of hotel, post charges to guestrooms, verifies credit cards, distribution of information to guest rooms, conduct front desk training of new employees, cross trained in the following area housekeeping, restaurant, lounge and bar, tour guide, and door greeter. Promoted to Assist Executed Housekeeper

6/2002 - 8/2003

New Dimension Child Care Center

Entry Level

  • make out lesson plan for students, teach directed activities, supervise children in self directed activities in the following classrooms toddlers, twos, Preschool, School age children

12/1999 - 8/2001

Belk's Distribution Center

Entry Level

  • retrive numerical information from vendors, register and enter data into computer system, label merchandise to ship to local merchants

6/1998 - 8/1998

National Linen

Entry Level

  • arranging and sorting linen for various local companies, processed incoming and outgoing linen by entering data into computer systems

Education

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