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Highly Motivated Customer Service Manager
To work for a progressive and innovative company that will challenge me everyday and that cares about customer service and its employee’s.
In Between
About Me
Industry: |
Other |
---|---|
Occupation: |
In Between |
Highlights: |
Instrumental in training Advanced Logic Research (ALR) Server technicians in Irvine, CA. Instrumental in the launch and success of the Portable Customer Service and Business Customer Service groups in North Sioux City, SD and Kansas City MO. Develop and implement new training material and strategies. Administered Microsoft certified testing for Technical Support. Conducted needs analysis as needed for company wide training |
Education level: |
Trade School |
Will Relocate: |
No |
Work Experiences
11/2002 - 10/2007
Gateway, Inc
Individual Contributor
6/2002 - 11/2002
Gateway, Inc
Individual Contributor
- Business Customer Service Representative
7/1995 - 6/2002
Gateway, Inc
Individual Contributor
- Corporate Training Specialist
12/1994 - 7/1995
Gateway, Inc
Individual Contributor
- Customer Service Representative
11/1991 - 12/1994
MCI Telecommunications
Individual Contributor
- Verification Representative
Education
2004
Trade School Degree
Western Iowa Tech
- Ethics
2004
Trade School Degree
Western Iowa Tech
- Para Education
1988
Trade School Degree
Western Iowa Tech
- Retail Sales and Marketing Management
1985
High School/GED Degree
North High School
- General