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Customer Service Specialist
Team oriented organization where my talents and skills are appreciated and can be applied.
Customer Service Representative
About Me
Industry: |
Customer Service |
|---|---|
Occupation: |
Customer Service Representative |
Highlights: |
Six Sigma Green Belt Certification. |
Education level: |
High School/GED |
Will Relocate: |
No |
Work Experiences
6/2008 - 11/2008
Korry Electronics
Entry Level
- First point of contact for customer. Order receipt, review to contract requirements, entry, follow up and status. Proposal/quotes. Report generation. Metrics.
4/2003 - 6/2005
Rockwell Collins
Manager
- First point of customer contact. Order receipt, review, entry, follow up and status. Proposals. Reports.
10/2000 - 10/2002
General Dynamics
Manager
- Supervise a CSR team of 4. Order receipt, review to contract requirements, entry, follow up and status. Collections resolution of late payments. Generated reports for management. Worked budget for department.
4/1980 - 3/2008
