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Senior Systems Engineer
Over 20 years experience of computer troubleshooting and technical support, with over 7 years of managerial responsibility overseeing all day to day operations including managing, hiring, training and scheduling over 40 people. Ideally qualified for position as an Information Systems Support Supervisor, Systems Analyst or Network Administrator • Multiple Operating systems such as Windows 95,98, NT 4.0,2000, XP, Vista, and 2000, 2003, and 2008 Server • Utilized knowledge of Operating systems in disaster recovery situations and diagnosed many network connections including most common types of hardware and software firewalls • Designed, diagnosed, and deployed many small to medium sized business solutions, including common business applications such as Exchange, SAP, SQL, Sharepoint, Virtual Server and Hyper-V, and Microsoft cluster solutions.
System Engineer
About Me
Industry: |
Information Technology |
|---|---|
Occupation: |
System Engineer |
Ideal Companies: |
Microsoft, Hewlett Packard, Compaq, IBM, Dell |
Education level: |
Associate |
Will Relocate: |
Yes |
Location: |
North Richland Hills, TX |
Work Experiences
3/2003 - Present
(private)Contractor / Freelance
- Performed technical analysis with customer at remote location to resolve Server setup and configuration, Including support for SAN and Cluster issues including troubleshooting disaster recovery issues, as well as doing some performance and backup related issues.
2/2000 - 3/2002
Data-Return
Entry Level
- SWAT - Systems Analyst: using operating systems NT 4.0, 2000 Adv. Server, and these remote diagnostic tools: Terminal services, Carbon Copy, & Compaq Insight Mgr. Diagnose Hardware & Software Problems with Servers; including Diagnosing the resolution for customer’s websites, and network problems, etc.
6/1999 - 2/2000
GTE
Individual Contributor
- Systems Engineer for Senior Executive Support
1/1999 - 6/1999
MicroAge
Manager
- Senior Field Service Engineer
1/1996 - 1/1999
Entex Information Services
Individual Contributor
- Senior Hardware Technician
Education
Medias
| Type | Name/Title | URL | Description |
|---|---|---|---|
| Website | How Stuff Works | http://computer.howstuffworks.com/ | Great Website to keep informed how things work especially technology since it is ever changing. |
| Website | Microsoft Help & Support | http://support.microsoft.com/ | This is a great website to determine the cause of a Microsoft error. |
