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RssDirector Field Service Manager, Project Managaer

Seeking employment in the Field Service Management field and Project Management. Many years experience in managing remote managers and technicians, project managing projects that required senior mangement skills and experience in human resources requirements. I have the ability to work closely with sales personell to develope and expand the business.

Director

Douglasville, GA

About Me

Industry:

Management & Business

Occupation:

Director

Ideal Companies:

Dell, Charter, IBM, Bowe Bell & Howell, Delta, Fujitsu, Oki Data,
 

Education level:

Trade School

Will Relocate:

Yes

Location:

Douglasville, GA

Work Experiences

6/2008 - 12/2008

Runbeck Election Services

Manager

  • Project / Account manager to install and service customer needs for the 2008 primary and general election. Managing customer expectations, special requests, direction of onsite technicians and special requests.

1/1997 - 5/2008

Pitney Bowes DMT

Director / VP

  • Direct the nationwide services for the Relia Vote, vote by mail processing system. Face to face meetings with customers and telephone conference calls. Managed relationship accross corporate cross functional groups to support product with project managers, division service and corporate directors. Met requirement to keep the company out of the media due to sensitive nature of the product. Southeast Field service director managing seven district managers and organization of 200 employees servicing high end mail processing equipment. Organization included technical support and admininistrative personell. Frequent interaction with the sales organization to grow the business and constantly improve customer satisfaction.

11/1995 - 1/1997

Buy Pass Inc

Manager

  • Help Desk technical manager for payment systems approval terminals

12/1985 - 6/1995

Fujitsu Customer Service

Director / VP

  • Southern region customer service technical director. Service for POS, ATM's, printers and large scale computers. Managed eight district service managers, technical support and admininistrative staff for the region. P&L responsibility.

Education

2009

Certification Degree

ASPE

  • Project Management

1972

Certification Degree

Control Data Institute

  • Computer Technology

1971

High School/GED Degree

DuVal Senior High

  • Business

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