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Field Service Engineering Technician
As a Field Service Professional I hope to continue to help others to achieve their goals by providing the best training and support possible.
Customer Service Representative
About Me
Industry: |
Customer Service |
|---|---|
Occupation: |
Customer Service Representative |
Highlights: |
My awards are seeing a coustomer go from ground zero to operational in the shortest time possible. |
Ideal Companies: |
Textron, EDS, HP, Jigsaw, Kellogg, SEL Engineering, NEXX Systems, Local School Districts, Dell, Micron, Simplot |
Education level: |
Associate |
Will Relocate: |
Yes |
Location: |
Nampa, ID |
Work Experiences
4/1995 - 8/2008
Cadec Global Inc.
Individual Contributor
- Responsible for the technical application, implementation and training of Cadec and third party hardware and software products, including the configuration of client desktop computers, servers and communications (WWAN and LAN). Providing customer support through explanation of technical information and instruction in the operation, maintenance and repair of multiple products. Acting as a customer liaison to expedite and resolve customer issues by working with QA, Engineering and Technical Support departments. Training and supervision of third party hardware installation teams.
1/1988 - 4/1995
Cummins Michigan Inc.
Individual Contributor
- Responsible for the generation of new local markets and introduction of new hardware and software to the CMI base markets through the Allied Products Division. Continued support, service, training and management of the new and base accounts. Sale of Cummins engines and other core products to the Ag, Industrial, Marine, RV and Repower markets.
Education
1976
Associate Degree
Macomb College
- Liberal Arts
1972
Certification Degree
USAF
- Avionics Specialist
Medias
| Type | Name/Title | URL | Description |
|---|---|---|---|
| Website | Yahoo News, CNN, Fox | Daily news updates and stories. |
