I enjoy helping people and helping the company gain prestiege in having quality CSR employees. Customer satisfaction is the most inportant thing for service companies.

COMPANY	POSITION HELD	DATES WORKED
Answers and Insights	(Confidential)	3/2008 - 5/2008
Teleperformance	(Confidential)	10/2007 - 3/2008
Macy's Inc	(Confidential)	8/2003 - 10/2007

SCHOOL	MAJOR	YEAR	DEGREE
IUPUI	General Studies	1985	Associate Degree
Northwest HS	Business	1975	High School/GED Degree

Highlights:

Customer Service experience Call Center experience Sales experience including commitioned sales. Presently going to college majoring in Information Technology

Companies I like:

Telemon, AT&T,

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Microsoft Office
• Web design
• Access
• Outlook
• Powerpoint
• Photoshop
• HTML
• VB.net
• GIS
• Dreamweaver
• Frontpage
• Acrobat
• Adobe
• Web Publishing
• Excel
• Word
• XML
• CSS

Helping people Gaining information needed for company Opening new accounts for the customer and company.