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Heather R

Customer Service,Office Skills, Fast Learner

Occupation:

Customer Service Supervisor

Location:

Lakeside, CA

Education Level:

High School/GED

Will Relocate:

No

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I am a results oriented professional with a passion for integrity and quality. I consistently demonstrate versatility and adaptability, excellent organizational and project management skills, and the ability to execute multiple projects simultaneously. I am experienced, versatile, creative, intelligent, and goal oriented. I am known for establishing effective working relationships with vendors, customers, and employees at all levels of organizations.

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COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 3/2003 - Present
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SCHOOL MAJOR YEAR DEGREE

West Hills NA 1994 High School/GED Degree
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Highlights:

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CollapseResponsibilities

I was in charge of the management and growth of the Customer Service team. I was solely responsible for the implementation of a Quality Control Review process, which aided in the training and growth of the department. I also was the key person responsible for running Billing and Collections for the company. My development of fraud screening tools saved the company tens of thousands of dollars.
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