Occupation:Customer Service Representative |
Location:Phoenix, AZ |
Education Level:High School/GED |
Will Relocate:No |
Description
I pride myself as being a highly motivated professional with 20+ years experience in administration, customer service and software training. I am currently pursuing an opportunity to apply my experience to a telecommuting position. I possess strong analytical skill with the ability to diagnose a client's needs, apply available resources and followup to confirm a satisfactory resolution. My success in maintaining outstanding customer satisfaction levels is attributed to my unique employment exposure. In addition to owning my own business, I have been fortunate to be exposed to various business environments. These include corporate, educational institute and small business. In each of these environments, success depended on client satisfaction through efficient problem solving and dependable followup.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Service Unlimited | (Confidential) | 10/2000 - 12/2002 |
Princeton Theological Seminary | (Confidential) | 7/1998 - 2/2000 |
Profit 21 | (Confidential) | 10/1986 - 11/1987 |
InfoMed | (Confidential) | 10/1983 - 11/1985 |
Bargain Brothers Inc | (Confidential) | 1/1979 - 12/1983 |
Firmenich | (Confidential) | 11/1969 - 12/1980 |
Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
Notre Dame HS | College Prep | 1969 | High School/GED Degree |
Accomplishments
Highlights:
Customer Profiling, Needs Analysis, Software Development, Testing, Implementation, Training, Troubleshooting, Customizing, EnhancingCompanies I like:
Work At Home Opportunity