With a strong background in Customer Service and Technical Support, I can become a strong asset to your comapny

COMPANY	POSITION HELD	DATES WORKED
Medco	(Confidential)	11/2006 - 8/2008

SCHOOL	MAJOR	YEAR	DEGREE
Dayton High School	Advanced Math / Science	1994	High School/GED Degree

Highlights:

Assisted members in ordering their medications for mail-order delivery Worked daily with health care professionals and pharmacists to bring solutions to our members needs Helped explain to members and potential members how their insurance benefits work

Companies I like:

Microsoft, Logitech

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Windows
• Linux
• MS Office
• Troubleshooting
• Customer
• Service
• Customer service
• Call Center

Extensive knowledge of Health care insurance plans allowed me to assist the needs of over 40 million members nationwide. The ability to make decsions based on my knowledge of a particular member's current situation allowed for a more efficient experience with our company