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Scott R

experienced technical support professional

Occupation:

Technical Trainer

Location:

Sanford, ME

Education Level:

High School/GED

Will Relocate:

No

CollapseDescription

Highly motivated, results oriented. Self reliant, and able to multi-task. Resulting in quick problem resolution and customer satisfaction.

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CollapseAccomplishments

Highlights:

twice received peak performer award for technical service

Companies I like:

small to medium progressive growth

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CollapseResponsibilities

Provided second level software support for customer and field analysts through call center via telephone. Provided fast resolution to customer issue. Exceeded set level of service, and customer satisfaction goals.
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